Below are just a few videos and books offered for you to polish your manners. For more visual tutorials, YouTube provides millions of videos. For books, search the library catalog.
While this video comes from Great Britain and a speaker has a distinguished accent and provides British spelling of words, it gives a good summary on professional behavior.
Technology Etiquette: Texting Do's and Don'ts by Etiquette and Modern Manners Expert, author, and founder of The Protocol School of Texas, Diane Gottsman, aired on KTBC, FOX Austin, Channel 7. Visit: http://www.protocolschooloftexas.com and http://www.dianegottsman.com for more information and tips!